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Frequently Asked Questions

Find answers to common questions about InContext AI

General Questions

InContext AI is an AI-powered executive intelligence platform that transforms how leaders make decisions. By combining real-time data collection, advanced AI analytics, contextual understanding, and personalized delivery, we help executives identify risks and opportunities faster than ever before.

InContext AI is designed for C-suite executives, senior leaders, and decision-makers in mid to large enterprises. It's particularly valuable for organizations dealing with complex data environments, global operations, or rapidly changing markets.

Our platform works through four integrated components:

  • Data Sink: Collects and integrates data from all your sources
  • Intelligence: Applies AI to identify patterns and insights
  • Context Hub: Enriches insights with regional and industry context
  • Executive Aide: Delivers personalized intelligence when you need it

Platform Questions

InContext AI supports 500+ pre-built connectors including databases (SQL, NoSQL), cloud services (AWS, Azure, GCP), business applications (Salesforce, SAP, Oracle), collaboration tools (Slack, Teams, Email), documents (PDFs, Excel, Word), and web APIs. We also support custom integrations through our API.

Our AI models achieve 87% accuracy on average for predictive analytics, with some industry-specific models reaching up to 92% accuracy. The system continuously learns from your data and feedback, improving accuracy over time. All predictions include confidence scores and explanations.

Pricing & Billing Questions

We offer three tiers: Starter ($999/month), Professional ($2,999/month), and Enterprise (custom pricing). All plans include the full platform with no feature restrictions. Pricing is based on the number of users, data sources, and level of support. Annual billing provides a 20% discount.

Yes! We offer a 14-day free trial for all plans with full access to features. No credit card is required to start your trial. Our team will help you set up and ensure you get the most value during the trial period.

Security & Privacy Questions

We employ bank-grade security including end-to-end encryption, SOC 2 Type II certification, regular security audits, and compliance with GDPR, CCPA, and HIPAA. All data is encrypted at rest and in transit. We maintain detailed audit logs and offer role-based access control.

Only authorized users in your organization can access your data. Our staff cannot access your data without explicit permission for support purposes. We maintain strict data isolation between customers and comprehensive audit trails of all access.

Integration Questions

Most organizations are up and running within 2-4 weeks. Simple integrations can be completed in days, while complex enterprise deployments may take 6-8 weeks. Our implementation team provides hands-on support throughout the process.

Yes, we offer a comprehensive REST API that allows you to integrate InContext AI with your existing systems. The API supports all platform features including data ingestion, querying insights, and managing alerts. Full documentation and SDKs are available.

Support Questions

Support varies by plan: Starter includes email support, Professional includes priority support with 4-hour response time, and Enterprise includes a dedicated support team with 24/7 availability. All plans include access to our knowledge base and community forum.

Yes! We provide comprehensive onboarding training for all new customers. This includes platform overview sessions, hands-on workshops, and role-specific training. Enterprise customers receive customized training programs. We also offer ongoing webinars and certification programs.

Still Have Questions?

Our team is here to help. Get in touch and we'll respond as soon as possible.