Frequently Asked Questions
Get answers to common questions about InContext AI's platform, pricing, security, and implementation
General Questions
InContext AI is a contextual intelligence platform designed for executives. We transform your enterprise data into strategic insights by combining AI-powered analytics with regional, cultural, and industry-specific context. Our platform helps leaders make better decisions faster by providing personalized intelligence through our Executive Aide feature.
InContext AI is built for C-level executives, VPs, and senior decision-makers who need strategic intelligence to drive business growth. Our platform is particularly valuable for companies with complex data environments, global operations, or those operating in rapidly changing markets.
Our platform operates through four key pillars: Data Sink (collecting data from 125+ sources), Intelligence (AI-powered analytics), Context Hub (regional and industry-specific insights), and Executive Aide (personalized decision support). This integrated approach ensures you receive not just data, but actionable intelligence tailored to your specific context.
Platform Questions
InContext AI connects to 125+ data sources including CRM systems (Salesforce, HubSpot), ERP platforms (SAP, Oracle), financial systems, marketing tools, databases, cloud services, and external data feeds. We also support custom integrations through our robust API framework.
Our AI models achieve an average accuracy rate of 87% across different prediction types. The accuracy improves over time as the system learns from your specific data patterns and feedback. We continuously refine our models using advanced machine learning techniques and industry-specific training data.
Pricing & Billing Questions
We offer three tiers: Starter ($999/month), Professional ($2,999/month), and Enterprise (custom pricing). Pricing is based on the number of users, data sources, and advanced features required. All plans include core AI models, with higher tiers offering advanced analytics and customization options.
Yes, we offer a 14-day free trial with full access to our Professional plan features. This includes unlimited data sources, advanced AI models, and priority support. No credit card is required to start your trial.
Security & Privacy Questions
We employ bank-grade encryption, SOC 2 certification, and complete audit trails. All data is encrypted in transit and at rest using AES-256 encryption. Our platform is hosted on secure cloud infrastructure with 24/7 monitoring and DDoS protection.
Only authorized users within your organization can access your data through role-based access controls. Our team cannot view your data without explicit permission for support purposes. We maintain strict data governance policies and are fully GDPR compliant.
Integration Questions
Standard implementation takes 2-4 weeks depending on the complexity of your data environment. Our dedicated implementation team guides you through each step, from data source connections to user training. Enterprise implementations may take 6-8 weeks for complex custom requirements.
Yes, we provide comprehensive RESTful APIs that allow you to integrate InContext AI with your existing systems, extract insights programmatically, and build custom applications. Full API documentation and SDKs are available for popular programming languages.
Support Questions
All plans include email support and access to our knowledge base. Professional and Enterprise plans get priority support with faster response times. Enterprise customers receive dedicated support teams and optional on-premise support.
Yes, we provide comprehensive onboarding training for all team members, including executive briefings, user training sessions, and ongoing webinars. Enterprise customers receive customized training programs tailored to their specific use cases and workflows.
Still Have Questions?
Our team is here to help you understand how InContext AI can benefit your organization